Job Posting: Senior Manager, Corporate Communications

Position:  Senior Manager, Corporate Communications
Term:  Fulltime
Location: Toronto, Ontario, Canada
Reporting to: Senior Vice President, Strategic Communications and Public Engagement
Vacancy Status: New Position

 

The Organization: Waterfront Toronto

Waterfront Toronto was established by the Government of Canada, the Province of Ontario and the City of Toronto in 2001 to oversee and lead the renewal of the city’s waterfront. Our mandate is to deliver a revitalized waterfront that brings together the most innovative approaches to sustainable urban development, excellence in urban design, real estate development, and leading technology infrastructure. Working with the community, and with public and private-sector partners, Waterfront Toronto creates neighbourhoods anchored by parks and public spaces, and diverse, sustainable, mixed-use communities that offer a high quality of life for residents, employees, and visitors alike. We are transforming the waterfront for the use and enjoyment of the people of Toronto, Ontario and Canada, to foster economic growth and to redefine how the city, province and country are perceived by the world.


The Opportunity: Senior Manager, Corporate Communications

Waterfront Toronto is seeking a Senior Manager, Corporate Communications to step into a newly created leadership role within the Strategic Communications & Public Engagement team. This role provides dedicated leadership for internal communications and employee engagement, digital communications, and external corporate communications, including executive communications, corporate publications, thought leadership and brand stewardship. Reporting to the SVP, Strategic Communications & Public Engagement, the Senior Manager will directly oversee two direct reports and help strengthen organizational alignment, visibility and reputation by leading a more coordinated, strategic and sustainable approach to corporate communications across the organization.

 

Key Responsibilities:

  • Provide leadership across internal communications and employee engagement, digital communications, and external corporate communications within the Strategic Communications & Public Engagement team.
  • Develop integrated communications strategies and plans that align messaging, channels, timing and tactics to support Waterfront Toronto’s corporate priorities, projects and reputation objectives.
  • Develop and implement an intentional internal communications and employee engagement strategy that strengthens alignment, confidence and connection across the organization.
  • Partner with HR, IT, Finance and other internal teams to deliver internal communications, staff engagement initiatives, leadership communications, change management support, and new internal platforms and channels, including the corporate intranet and internal newsletter.
  • Lead digital communications across owned channels, including the website, intranet and newsletters, with deep expertise in channel strategy, content leadership, measurement and optimization, ensuring channels are current, coordinated, accessible, insight-driven and aligned with Waterfront Toronto’s priorities and brand.
  • Lead social media strategy and oversee social media content creation, channel planning, publishing, community management and performance measurement to strengthen audience engagement and support Waterfront Toronto’s priorities, campaigns and brand.
  • Develop and execute external corporate communications strategies with strong expertise in corporate messaging, reputation management and organizational storytelling to strengthen understanding of Waterfront Toronto’s mandate, role and impact.
  • Support executive communications, thought leadership and corporate media relations, identifying opportunities to elevate Waterfront Toronto’s voice in public, sector and city-building conversations.
  • Help define and steward a clear corporate voice, tone and brand expression across channels and initiatives, supported by practical tools, templates and guidance.
  • Support issues readiness across corporate and digital channels, including community management and moderation, with the ability to respond effectively when timely action is required.
  • Provide strategic counsel to senior leaders on messaging, positioning, reputational considerations and communications approaches in a complex, high-visibility environment.
  • Lead, coach and develop two direct reports, setting clear priorities, providing day-to-day guidance and feedback, and building a high-performing team culture with strong accountability, collaboration and growth.
  • Track performance, measure results and use insights to continuously improve corporate, internal and digital communications activities, and make independent decisions on day-to-day messaging, channel execution, content prioritization and response approaches within established organizational direction.

 

Skills and Qualifications:

  • Post-secondary degree or diploma in communications, public relations, journalism, public affairs or a related field.
  • Professional accreditation or related training in communications, public relations, digital communications or change management is considered an asset.
  • Minimum 7 years of progressively responsible experience in corporate communications, internal communications, employee engagement, public affairs, media relations or digital communications.
  • Demonstrated experience leading communications strategies in complex, multi-stakeholder and high-profile environments, with significant responsibility across internal communications and employee engagement, digital communications, and external corporate communications.
  • A collaborative people leader with demonstrated experience leading a team 
  • Experience in government, agency, broader public sector or similarly complex environments is a strong asset. 
  • A strategic and confident communications leader who can provide strong direction in a newly created role while connecting day-to-day execution with broader organizational goals.
  • A strong writer, editor and advisor with excellent judgment and the ability to operate effectively in a high-profile, multi-partner environment.
  • Comfortable working across internal and external communications, with the range to lead digital strategy, employee engagement, executive communications and corporate reputation initiatives.

 

Salary: 

$108,123 – $125,000 annual base salary. This role is eligible for variable compensation up to 15% of base salary.

*This represents the expected hiring range and does not represent the full pay range for this position. The salary offered may be higher than the posted range depending on several factors such as relevant skills, qualifications, and experience.

 

What We Offer: 

  • Comprehensive Health & Dental Coverage – 100% employer-paid
  • Employee Assistance Program (EAP) – Confidential support for employees and their families – 100& employer-paid 
  • Paid Time Off – Vacation, personal, and sick days 
  • Retirement Savings – Employer-matching RSP program – up to 6% of base pay
  • Professional Growth – Learning & development reimbursement for memberships, conferences, and courses 

  • Employee Discount – Access to discounts for various retailers through Perkopolis

     

Work Location:


During this time, Waterfront Toronto is operating in a hybrid work environment. Employees are currently required to work in our office three days per week and have the option to work remotely for the remainder of the week. This is subject to change by the Corporation.

 

Application Process:


Candidates should email their resume and cover letter, together in one (1) PDF document to: careers@waterfrontoronto.ca, quoting File #26-13, by July 9, 2026. 


Please indicate in your cover letter how you learned about the job posting and include the specific site or network.


We thank all applicants for their interest; however, only those selected for further consideration will be contacted.

 

Prohibitions in the Hiring Process:


To ensure the integrity, fairness, and confidentiality of the recruitment process, candidates are required to complete all stages of the hiring process independently. The use of artificial intelligence tools (including, but not limited to, ChatGPT, Microsoft Copilot, or similar technologies), third‑party assistance, or external resources is strictly prohibited in the preparation or submission of application materials, assessments, or interview responses. 


All submissions must reflect the candidate’s own qualifications, skills, and experience. Interview questions, assessments, and related hiring materials are confidential and must not be shared, reproduced, or disclosed to any third party. Failure to comply with these requirements may result in disqualification from the recruitment process.

 

Note on Future Opportunities:


While we review applications for this role, your application may be considered for future similar opportunities that become available. By submitting your application to us, you agree that we may consider you for an upcoming similar opportunity and can reach out to you should the opportunity arise.

 

Diversity, Equity, and Inclusion:


Waterfront Toronto is an equal opportunity employer, committed to representing the diversity of the city of Toronto on our team and fostering an inclusive workplace. To this effect, you are encouraged to reflect upon the diversity you would bring to the role within your application, including, but not limited to, identifying with one or more of the under-represented groups identified within the Ontario Human Rights Code. We will provide equitable treatment and accommodation to ensure barrier-free employment. If you require accommodation under the Ontario Human Rights Code or Accessibility for Ontarians with Disabilities Act, 2005 (AODA) at any stage of the recruitment process, please advise and we will work with you to meet your needs, up to the point of undue hardship.

 

AI Disclaimer: 


AI-assisted tools may be used by Waterfront Toronto to support and streamline parts of the recruitment process. However, all applications are individually reviewed, and all hiring decisions are made by our human team to ensure fairness and accuracy.