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public engagement

To help ensure that our revitalization plans are aligned with the desires of Torontonians, we are committed to public consultation and engagement that promotes effective two-way communication.

We use broad public consultation and engagement to improve the quality of our projects. Feedback from stakeholder groups and individuals help us examine a project's underlying issues, assess its real impacts and help us make improvements. Public consultation is a key objective of the Corporation and is in keeping with our core values of accountability and transparency.
Responsible decision-making requires that we consider the input received from public consultation in the context of other factors such as budgets, Waterfront Toronto’s strategic plan and our mandate from the Government of Canada, the Government of Ontario and the City of Toronto. 


public consultation process


When we are considering a project of significant public interest, we identify and notify interested parties in a timely manner through public notice. We provide individuals and groups with sufficient information so that they can meaningfully consider the project. At the same time we provide an opportunity for interested parties to make their views known to us. The process and structure of consultation varies depending on the project.


our public consultation principles


  •  Consultation is a legitimate part of the decision-making process
  •  Effective consultation occurs early in the decision-making process
  •  Those consulted have differing views and this diversity is encouraged and respected
  • Consultation is coordinated with the three governments to avoid duplication and where necessary to comply with legislative requirements


For more information, read our Public Consultation Strategy


stakeholder advisory committees (SAC)


For most of our projects we establish a Stakeholder Advisory Committee (SAC) to provide us with an ongoing forum for advice, feedback and guidance at key points during the planning and urban design process.

While the composition of each SAC is unique to each project, in general SACs are comprised of representatives from interested and affected stakeholders and organizations as well as those with specific expertise related to the project. We make every effort to ensure that SAC’s are inclusive and represent the full range of interest and perspectives. Typically membership includes community representatives through neighbourhood associations, condominium boards and/or residents at large; representatives for business through business improvement associations, area businesses or land owners, and/or trade associations; and representatives from advocacy groups such as cycling associations, environmental groups, and heritage and cultural associations.

SAC’s provide a valuable role by:

  •  Acting as a sounding board for the Project Team to share and discuss ideas and findings
  •  Providing guidance, critiques and suggestions on proposed approaches, concepts and materials
  •  Proving a sense of the broader community’s reactions and concerns and how they might be addressed
  •  Providing a forum for two-way communications between member’s organizations and the project team


construction liaison committees (CLC)


To continue engaging with the public during the construction phase of a project, we form a Construction Liaison Committee (CLC) for major construction projects and hold Construction Information Sessions for smaller scale construction projects.  The CLC offers a structured opportunity for residents, businesses, land owners and other special sector groups in the vicinity of the project area to discuss issues related to construction.


The mandate of the CLC is to:


  • Liaise with the Project Team and the Construction Manager during construction;
  • Monitor and report on the impacts of construction during the project; and
  • Bring forward any issues (e.g. noise, traffic management, debris, debris disposal, etc.) that may arise. 

The CLC is designed to be a small, focused committee and members are selected based on their ability to liaise with their communities/constituencies and the Project Team. The CLC meet regularly, on either a 4 or 6 week basis, for the duration of construction. 

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